Operator-Participant Agreement for Reservation
This Agreement sets forth the terms and conditions under which Staniel Cay Adventures, (henceforth “Operator”, “us”, “we”) in return for payment in the amount indicated as the total cost for service, agrees to provide you (“passenger” “you”, “your”) with services.
1. RESPONSIBILITY: Operator provides services only and is therefore responsible only for the person's tour. The Operator does not offer or provide any other services. If you purchase other services (hotel, rental, etc.) in connection with your tour, those other services are the responsibility of the provider of those services and/or their agent(s).Neither Operator, nor its agents, servants, employees, management, owners or your travel agent, assumes any responsibility for any claim, cause of action, injuries, losses or damages arising from the acts or omissions of any third- parties involved with your tour, or quarantine, disturbances, government restrictions or regulations, damage, inconvenience, loss of enjoyment, loss of pay, disappointment, mechanical breakdown, government actions, strike, lockouts, war, terrorism, weather, acts of God, force majeure, or other factors of causes beyond our control.
2. RESERVATIONS AND PAYMENT: Your credit card information and acceptance of this Agreement are required to secure the tour. Passenger card information will be used to book airline tickets respective to the booking made, and (or) to pay for any cancellation fees or balances owing respectively. Reservations may be made directly online at our website www.StanielCayAdventures.com or by calling 242 524 8062. Passenger has a right to request a copy of this Agreement prior to making payment. For bookings made by calling 242 524 8062 or via our website, Staniel Cay Adventures accepts Visa, MasterCard, or Discover.
3. ITINERARY CHANGES AND CANCELLATIONS: The right to a refund if the Passenger changes or cancels a reservation is limited. ALL PAYMENTS (i.e., “tours”) ARE NON- REFUNDABLE AND NON- TRANSFERABLE. Reservations may be changed or cancelled up to 30 days prior to the tour with a payment of a $75.00 Administrative Fee per passenger. Passengers that notify Staniel Cay Adventures at least 2 weeks in advance of their cancellation forfeits 50% of the total price; Any cancellations made 1 week in advance forfeits 75% of the total price; All cancellations made within 6 days of your desired tour date forfeits 100% of the total price. Changes and cancellations can only be made by calling our Reservations Office at 242 524 8062, or emailing info@stanielcayadventures.com .
4. CUSTOMER SERVICE: Staniel Cay Adventures is committed to quality service. In the unlikely event that you have cause for dissatisfaction during your tour, please call 242 524 8062 to discuss the issue with a Customer Service Representative.